MyGov said that citizens will now be able to access DigiLocker services on the MyGov helpdesk through WhatsApp. The objective of this initiative is to facilitate people’s access to government services.
MyGov Helpdesk on WhatsApp to reach DigiLocker: The government led by Prime Minister Narendra Modi is working for ‘Ease of Living’ through Digital India. In this context, the MyGov helpdesk on WhatsApp is a major step toward ensuring vital governance and government services to citizens.
Use Digi locker via Whatsapp
MyGov on Monday said that citizens will now be able to access DigiLocker services on the MyGov helpdesk through WhatsApp. The objective of this initiative is to facilitate people’s access to government services.
Purpose of Digilocker
DigiLocker, a flagship initiative under the Digital India program, aims to provide people with access to authentic documents through their digital document wallet. Documents kept safe in the DigiLocker system are treated as original physical documents.
Important civil service
According to a statement, citizens can now access DigiLocker services through the MyGov helpdesk on WhatsApp. DigiLocker will be an important citizen service offered by MyGov on WhatsApp.
How to use Chatbot?
These services include creating and authenticating DigiLocker accounts and downloading documents such as PAN cards, driving license, and vehicle registration certificate. WhatsApp users across the country can access the chatbot by sending ‘Hello’ or ‘Hi’ or ‘Digilocker’ to the WhatsApp number +91 9013151515.
Providing essential services to citizens through
MyGov CEO Abhishek Singh stated that the initiative aims to make essential services available to citizens via the easily accessible platform WhatsApp. Commenting on this new initiative, Shivnath Thukral, Director (Public Policy), WhatsApp said that it is an important step towards digitally empowering the country. (input language)