Currently, Reliance Jio has the largest number of subscribers in the telecom sector of India. In such a situation, if the service of Jio is stopped, then you can guess how many crore customers will not be able to use the call, data, and other services of Jio number. Actually, this has happened to millions of users last year. To remind you that in the first week of October last year, Jio’s service was eclipsed in most parts of the country and customers were not able to use the services of their phones. At the same time, once again such a case has come to the fore. This time only this problem happened in Mukesh Ambani’s city ie Mumbai, Reliance Jio’s telecom service has been affected on Saturday. Due to this many users complained about not receiving calls.

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Jio service discontinued

If you do not know about this matter yet, then let us tell you that last week i.e. on Saturday 5th February 2022, the service of Reliance Jio suddenly came to a standstill in Mumbai, the financial capital of the country. Jio network had disappeared from mobile phones and Reliance Jio users were not able to use any service like internet, SMS, and calling in their phones. Jio signals were completely stopped and no service of this company was working. People complained about this on Twitter.

Jio service remained closed for 8 hours

According to the report of the news agency, telecom services were restored after 8 pm. During this, when Jio’s service was disrupted for about 8 hours, users started tweeting on Twitter with the GeoDown hashtag, and soon #JioDown came on the trend.

Jio will give free calls and data for 2 days

Actually, due to this problem, the company has also announced a two-day unlimited calling plan. In a message sent to customers late in the evening, the company acknowledged the problems faced by many customers and also announced an additional two-day ‘unlimited plan’ due to this problem.

According to media reports, in the message sent by the company to the customers, it was said on behalf of the company that ‘Our team solved the problem of this network within a few hours but we understand that it was not a good experience for us. . You. And we sincerely apologize for that.