You must read this news if you are also asked for your mobile number when paying at any store. Retailers do not need to request customers’ personal information or mobile numbers in order to provide some services, according to a directive from the Ministry of Consumer Affairs. Customers’ complaints led to the release of this advice. Customers have complained that many retailers won’t service them if they won’t give over their telephone number, he claimed.
Billing is impossible without a personal number
According to the consumer affairs secretary, suppliers claim that they cannot create bills until the personal number is provided. According to the Consumer Protection Act, this is a deceptive and limiting commercial practice. The process of gathering information is illogical. He worries about his privacy. In order to settle the issue in the best interests of the customers, a warning has been sent to the retail sector and industry associations Confederation of Indian Industry (CII), and FICCI.
Businesses can generate bills for customers in the nation without using your mobile number.
Customers are put in an unpleasant situation, though, when businesses insist that only one number be entered to complete a transaction. Customers frequently do not have the choice to opt out of many of these scenarios.
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