Are you afraid of the lengthy queue at the metro station? Passengers on the Delhi Metro may now use WhatsApp to book their tickets, providing a break from the lengthy lines, particularly during the holidays. Many individuals will benefit from this when they are traveling over the holiday season when traffic is at its worst.

Working together with Pelocal Fintech and Meta

To offer this practical service, the Delhi Metro Rail Corporation (DMRC) has teamed up with Meta and its approved partner, Pelocal Fintech Pvt. Ltd.

Delhi metro ticket booking – Smooth reservation process in several languages

Through the WhatsApp chatbot, customers can purchase metro tickets in both Hindi and English.

Delhi metro ticket booking procedure

• Send “Hello” to 9650855800 to start a WhatsApp conversation.
• Make your choice of language.
• From the menu, select “Buy Ticket”.
• Indicate the stations of departure and destination.
• Declare how many tickets are required.
• Navigate to the payment information and choose your desired payment option.
• Use payment methods such as Paytm, UPI, debit cards, or credit cards to finish the transaction.

Thorough coverage

With this service, customers can reserve tickets for the Gurugram Rapid Metro as well as all Delhi NCR metro lines.

Commuting convenience

The project intends to streamline the ticket purchasing procedure, especially during rush hours and holiday seasons when packed metro stations are common.

Rapid and easy to use

Prior to leaving for their trips, travelers can easily and quickly book Delhi Metro tickets using WhatsApp, even from the comfort of their own homes.

Reducing crowding at the Delhi metro ticket booths

By providing a different way to purchase tickets, DMRC hopes to reduce wait times and traffic at metro station ticket booths, improving commuter convenience.

It is anticipated that this novel method will improve Metro users’ entire travel experience and lessen the inconveniences related to buying tickets, especially during peak hours.

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