Product Guarantee-Warranty: Do you know the difference between a guarantee and a warranty on expensive goods? Probably not, today we tell you in detail about the difference between these two.
Product Guarantee-Warranty: Whenever you go to buy an expensive item from the shop, you must have asked about its guaranteed warranty. Most people consider these two to be the same thing but it is not so. There’s a lot of difference between the two. Today we tell you the difference between these two.
Know what is the guarantee
First, let us know what a guarantee is. A guarantee means that the company takes full responsibility for the quality of its product. If there is a minor defect, she sends it to her mechanic to get it fixed, while if she finds a major defect, she takes back her product.
Understand the meaning of a warranty like this
Whereas, the warranty will mean that the fault whether minor or major, the company does not take back its product under any circumstances. Instead, she can send her mechanic to your home to repair and install minor spare parts.
Since the loss to the company is more when the product is withdrawn, most companies nowadays prefer to give a warranty on their product rather than a guarantee. From the point of view of the customer, there is not much damage even in the warranty. However, you must know how to avail the warranty.
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Make sure you have a fixed bill of goods
First of all, whenever you buy any expensive item, then definitely take a firm bill for it. Along with this, after opening that product, get the shopkeeper’s signature and stamp on the guarantee/warranty card kept in it. When both these things are done, then it is considered that you have bought that item legally and have also paid the necessary tax for it. Without these two documents, you cannot claim the company for a guaranteed warranty in case of loss of goods.
What to look for when buying goods
Whenever you go to buy the goods you need in the market, then definitely pay attention to the guarantee or warranty written on it. See which product has the longest guarantee warranty written on it. If the goods on which long-term guarantee-warranty is written, then understand that its quality can be good and if it gets spoiled in the middle, then you will not have to spend anything on it.
The case can be filed in the consumer forum
If an item gets damaged despite being within the guarantee-warranty time frame and the company is hesitant to get it repaired, you can file a case in the consumer forum. There is no need for a lawyer to file a case. You can write the entire incident yourself on plain paper and submit it to the forum. After this notice is issued to the company on behalf of the Forum. If she does not take action even after the notice, then a case is started against her.
